Consumer Care & Feedback

Customer Grievance & Reviews

We hold ourselves to the highest standards of purity, heat, and packaging integrity. Whether you have a complaint, feedback, or a product review, our consumer care team is ready to listen and resolve.

Consumer Protection

Please include your sachet batch number and purchase location below so our lab can trace your pack immediately.

1Customer Information
2Product Details
3Your Experience & Description
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5 Stars - Excellent / Authentic Heat!
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DIRECT CHANNELS

Consumer Care Desk

Need immediate support? Reach our customer relations and quality dispute desk directly:

Operating Hours
Monday โ€“ Friday, 8:00 AM โ€“ 5:00 PM (West Africa Time). Email tickets and consumer inquiries are handled promptly.
CONSUMER SUPPORT EMAIL
Info@taggrifarms.com
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QUALITY & BATCH INQUIRIES
Info@tgagrifarms.com
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FACTORY & QUALITY LAB ADDRESS
KM 5, Itokin Road, Itamope, Ikorodu Expressway, Lagos, Nigeria
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Fresh Goodearth red chillies
Customer Voice

Loved by Nigerian Cooks & Kitchens

Every day, families, bukka owners, and chefs count on Goodearth for authentic fiery pungency and pristine purity.

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October 2026

โ€œThe real taste of native soupsโ€

The aroma of Ose Di Oku in my Ofe Owerri was unmatched. No sand, no artificial colour, just fresh fiery peppe like home.

M
Mrs. Amaka Okoye
Ose Di Oku (8g) โ€ข Ikeja, Lagos
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September 2026

โ€œConsistent heat for our catering businessโ€

We buy Goodearth Hot Peppe in cartons for our commercial kitchen. Pungency is steady every single batch.

A
Alhaji Bello Danjuma
Hot Peppe Powder โ€ข Kano Central
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August 2026

โ€œSmoky and pungentโ€

The smokiness is deep and intense. Gives pepper soup that authentic Nigerian village aroma without any harsh additives.

C
Chef Tunde Balogun
Cameroon Peppe Powder โ€ข Port Harcourt
Resolution & Assistance

Frequently Asked Questions

Everything you need to know about batch checks, replacements, and our consumer relations commitment.

The batch code (e.g., BN-240901) and Best Before date are embossed along the top crimped seal or printed on the back panel of every sachet and pouch.